2024.05.01

Disaster Recovery Report

The recovery has been confirmed as of the following date and time.
Scope of Impact: Some customers using EMV 3-D Secure (VISA Identity authentication service and American Express SafeKey) for credit card transactions
       and American Express SafeKey) were not available.
       The failure occurred on May 5, 2024.
Time of failure: 9:01 a.m., Wednesday, May 1, 2024
Failure recovery time: 12:45, May 1, 2024 (Wed.)

For inquiries regarding this matter, please contact
GMO Payment Gateway, Inc.
E-mail: support@gmo-pg.com
Telephone number: 03-3464-2346